General condition surveys, packing/pre-shipment/loading surveys, damage surveys, container inspections, household goods/relocation surveys/repair, quality control surveys and US motor truck cargo specialists.
Our surveyors have experience in the movement of goods at all stages of the transport chain. This means that we are experienced in investigating losses, particularly on high value goods.
Our loss prevention studies on behalf of cargo insurers, together with cargo owners, are aimed at reducing loss ratios for the Underwriter and business disruption to the Insured and their customers.
Professional experienced and reputable sale brokers with an expert team conducting sales of damaged, redundant or over landed cargo, ranging from small unit quantities to bulk loads. We have an extensive world- wide database of general and specialist buyers.
eSurvey is our latest service, to be used when a physical survey is not possible, or when the value of the loss does not warrant attendance, or where matters are extremely time sensitive. An eSurvey is managed and run by an expert ISA field surveyor from their remote work location over a Zoom videoconference meeting. The eSurvey consists of an interview with the claimant and the ability for our surveyor to direct the claimant in real time to capture video and photographs that can be uploaded direct to the surveyor. The eSurvey report will be completed by the ISA surveyor based upon the information they have obtained and submitted as a secure PDF, together with a copy of the video taken if required. To find out more, please click here.